Privacy

Privacy Policy for HomeBeLike Experiences by Turismoi

Effective Date: December 2, 2024

HomeBeLike Experiences by Turismoi ("we," "our," or "us") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with Dominican Republic Law No. 172-13 on the Protection of Personal Data and other applicable laws.

By accessing our website, booking our services, or engaging with us, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal data:

Personal Identification Data: Name, address, phone number, email address, and national identification or passport details.

Payment Information: Credit or debit card details or other payment methods, processed securely via authorized payment gateways.

Booking Details: Information related to the services you book with us, such as tour preferences, dates, and participant details.

Technical Data: IP address, browser type, and other data collected during your interactions with our platform.

Optional Data: Feedback, preferences, or information provided in surveys or customer interactions.

2. How We Use Your Information

We collect and process your personal data for the following purposes:

To manage bookings and provide our services.

To process payments securely.

To communicate with you regarding your reservations, updates, or promotions (with your consent).

To comply with legal and regulatory requirements.

To improve our services through feedback and analytics.

3. Data Sharing and Disclosure

We respect your privacy and will only share your data as follows:

With Service Providers: Trusted third parties who assist in delivering our services, such as tour guides, payment processors, or transport providers.

Legal Obligations: When required by law, such as responding to government or law enforcement requests.

Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

We will never sell your personal data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.

5. Your Rights

Under Dominican Republic law, you have the following rights:

Access: Request details about the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your personal data, subject to legal retention requirements.

Objection: Object to the processing of your data for specific purposes, such as direct marketing.

Portability: Request a copy of your data in a structured format.

To exercise these rights, please contact us at [email protected].

6. Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.

However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. International Transfers

If your data is transferred outside the Dominican Republic, we ensure that adequate safeguards are in place to protect your information in compliance with Dominican Republic data protection laws.

8. Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

9. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us via email at [email protected].